Introduction
Imanic ("we," "us," or "our") is an Islamic e-learning platform designed for children and teenagers. We are committed to protecting the privacy of our users, especially young learners and their families.
This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using Imanic, you agree to the practices described here.
Information We Collect
Account Information
When a parent or guardian creates an account, we collect:
- Email address – for account login, communication, and password recovery
- Name – first and last name of the account holder
- Password – securely hashed, never stored in plain text
- Mobile number (optional) – if you give us one, we use it to text you when your child finishes a unit of a course. We send at most one text a day and only about your child's progress, never marketing. Message and data rates may apply. You can stop at any time by replying STOP, or from Parent Portal → Settings. We do not share mobile numbers, or text-messaging opt-in data, with third parties or affiliates for marketing or promotional purposes.
Optional survey responses. If you choose to answer our optional onboarding question or welcome survey, we store the answers you share. We use them only to understand what parents want and to improve our content. Answering is entirely voluntary and does not affect your account.
Student Profile Information
Student profiles are created by a parent or guardian, never by the child. For each student profile, the parent provides:
- Name – the child's first and last name, visible only to the parent (see "Friends and Social Features" below for the one exception, which requires your explicit permission)
- Date of birth – used to tailor learning content to the child's age and to apply age-appropriate protections. We infer an approximate learning level from it; we do not use it for advertising or share it.
- Display name – a randomly generated nickname (like "BraveFalcon12") that does not include the child's real name and can be regenerated. This is the name shown anywhere other users could see the child, such as leaderboards. Classmates at a school also see the first name and last initial on the school's class list.
- Avatar – a customizable cartoon avatar provided within Imanic. We do not allow student profile photos.
We do not collect student email addresses, phone numbers, physical addresses, photos, or location data. Student accounts have no real email address. The only place a student can type freely is the question box under a lesson video, which is covered in "Asking a Teacher a Question" below.
Learning Activity Data
To provide our educational service, we track:
- Lessons and activities completed
- Quiz scores and progress
- Points and badges earned
- Time spent on learning activities
- Questions a student asks a teacher under a lesson, and the reply (see "Asking a Teacher a Question" below)
This data is used to show progress to parents and students, and to improve our content.
Payment Information
If you subscribe to a paid plan, your payment is handled by Stripe, our payment processor. Your card details are entered on and stored by Stripe. They never touch Imanic's servers, and we never see or store your full card number. What we keep on our side is limited to your subscription status, plan, billing history references, and the email address on the account. You can view Stripe's privacy practices at stripe.com/privacy.
How We Use Your Information
We use the information we collect to:
- ✓Provide and personalize the learning experience
- ✓Track and display student progress to parents
- ✓Send account-related emails (such as password resets, important service updates, or notices about changes to this policy)
- ✓Send you optional updates about new features, tips, or content, if you choose to receive these emails. You can opt out of these messages at any time by using the unsubscribe link in the email or by updating your email preferences.
- ✓Improve our educational content and platform
- ✓Process subscription payments (via Stripe, our payment processor. Card details go to Stripe directly and never touch our servers)
What We Don't Do
- ✗We do not sell your data. We never sell, rent, or trade personal information to third parties for marketing purposes.
- ✗We do not show ads. Imanic is an ad-free platform. We do not display advertisements to students or parents.
- ✗We do not use student data for advertising. Student learning data is never used for targeted advertising or shared with advertisers.
- ✗We do not make student profiles public. Nothing about a student is visible outside the app. Inside the app, other users can only ever see the student's randomly generated display name and cartoon avatar (for example on leaderboards, or through the Friends feature described below). Other users never see the student's real name, with two exceptions. Classmates at a school see the first name and last initial on the school's class list. And you can turn the same on for accepted friends outside the class.
Asking a Teacher a Question
Under each lesson video, a student can type a question about what they have just learned and a teacher will reply. Usually that is a teacher at Imanic. If your child's school gives them Imanic, it is their teacher at that school (see below). This is the only place in the app where a student can write freely, and it works under strict limits:
- Private from other students. A student only ever sees their own questions. No other student can see them, search them, or reply to them. There is no public question board. The only people who can read a question are your child, you, and the teachers who answer it. If your child's school gives them Imanic, the school's administrators can read it too.
- The teacher answers a handle, not a child. When a teacher at Imanic opens a question to answer it, they see the question, the lesson it was asked under, and your child's randomly generated display name (like "BraveFalcon12"). Your child's real name, date of birth, and account details are not shown on that screen.
- At a school, your child's own teachers answer. If your child's school gives them Imanic, their questions go to their teachers at that school instead of to Imanic. The teachers of your child's class and the school's administrators can read them. They see your child's name as the school has it on its own register, because they already teach your child. A teacher can write a reply, or mark that they went through the question with the class. If a question can't reach the school, for example because the school has stopped using Imanic, it goes to Imanic's teachers instead, so your child still gets an answer.
- No private channel to your child. A teacher can only reply underneath the lesson the question was asked on. There is no direct message, no email to the student, no live chat, and no way for a teacher to start a conversation with your child. Your child asks first, or nothing happens at all.
- Answers are written by a person, not by AI. Every reply is written by a teacher, at Imanic or at your child's school, and read by them before your child sees it. We do not use a chatbot to answer religious questions.
- Parents can see everything. The Parent Portal has a Questions tab showing every question your child has asked and every answer they received, for each of your children, any time you want to look. If your child is under 13, this review right is also guaranteed to you by COPPA.
- We will contact you if we are worried. If a question suggests your child may be at risk, we will contact you as the parent or guardian. Where the law requires us to report a concern to the authorities, we will do that too. When your child's teachers at school answer the question, the school follows its own safeguarding policy.
- Questions are kept with the lesson. A question and its answer stay attached to your child's profile so they can read the reply again later. They are deleted when the student profile is deleted, along with the rest of that child's data.
A note on what students type. We ask students to write about the lesson, not about themselves, and we never prompt a student for personal details. We cannot stop a child from typing something personal into a free text box, so if we find personal information in a question that does not need to be there, we remove it. It is worth telling your child that this box is for questions about Islam, not for sharing private information.
Voice Recordings
We keep two kinds of voice recording of your child:
- Recordings your child makes. When your child practises a dua, they can record themselves reciting it so you or their teacher can listen and mark it.
- Recordings a teacher makes. If your child is in a school class on Imanic, their teacher can record them reciting. The teacher can share the recording with you, or keep it for the school to track your child's progress.
We save these recordings so you can hear how your child's recitation improves over time.
Who can hear them
- You, the parent, from the Recordings tab in the Parent Portal. You can hear every recording your child makes, and every recording a teacher shares with you.
- Your child's teachers, if your child is in a school class on Imanic.
- Imanic staff, only if we need to fix a problem with a recording.
- A computer at Modal, a company we pay to check recordings. It listens for missed words, sends back which words it heard, and deletes the recording. Modal does not keep it or use it for anything else.
- No one else. Recordings are never public, and we never share or sell them.
How long we keep them
We keep your child's recordings while their account is in use. If no one signs in to the account for three years, we email you a month before we delete them. We keep them that long so your family can come back and still find them. Signing in at any time starts the three years again.
Deleting them
You can have your child's recordings deleted at any time. Email us at salaam@imanic.online and we will delete them. We also delete them when you delete your child's profile or your account.
Data Security
We take the security of your information seriously:
- All data is transmitted using HTTPS encryption
- Passwords are securely hashed using industry-standard algorithms
- Access to personal data is restricted to authorized personnel only
- We regularly review and update our security practices
- Our servers keep short-lived security records, which include internet addresses, to stop attacks and abuse
Children's Privacy
Imanic is designed for children and teenagers, including children under 13. Because of that, the entire platform is built around parental consent and control:
- Children cannot sign themselves up. Every student profile is created by a parent or guardian, who provides the child's information themselves and consents to its use as described in this policy at the time of creation.
- We collect from the parent only what the service needs: the child's name, date of birth, a generated display name, and an avatar, plus the child's learning activity inside the app (see "Student Profile Information" above).
- We never ask students for email addresses, phone numbers, home contact details, photos, or location. Students cannot message each other anywhere in the app. The one place a student can type freely is the question box under a lesson video, which goes only to a teacher (at Imanic, or at the child's school when the school gives them Imanic) and to no other student (see "Asking a Teacher a Question" above).
- Student learning data (such as lessons completed and quiz scores) is used only to provide the educational service, show progress to parents, and improve our content. It is never used for advertising.
- Social features are off by default and controlled by the parent (see "Friends and Social Features" above).
If you are a parent or guardian and have questions or concerns about your child's information, or if you would like us to delete a student profile, you can contact us at salaam@imanic.online.
Parental Rights
As a parent or guardian, you have the right to:
- ✓Review your child's profile and learning data at any time
- ✓Update or correct your child's information
- ✓Delete your child's profile
- ✓Request deletion of your entire account and all associated data
To exercise these rights, contact us at salaam@imanic.online.
Data Retention
We retain your information for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or de-identify your personal information within a reasonable period of time (typically within 30 days), except where we are required to retain it for legal or legitimate business purposes (for example, billing records or fraud prevention).
Aggregated and de-identified data (which is not intended to identify any individual) may be retained indefinitely for analytics and service improvement.
Your Rights (US, UK, EU, Canada)
Depending on where you live, you have legal rights over your and your child's personal information, including under COPPA (US), UK GDPR and the Children's Code (UK), GDPR (EU), and PIPEDA (Canada). Wherever you are, we honor the following for all users:
- ✓Access – ask what personal information we hold about you or your child
- ✓Correction – fix inaccurate information (much of it directly in the Parent Portal)
- ✓Deletion – request deletion of a student profile or your entire account and its data
- ✓Withdrawal of consent – turn off optional features (like Friends) at any time, or withdraw consent entirely by deleting the account
- ✓Complaint – lodge a complaint with your data-protection authority (for example the ICO in the UK or the OPC in Canada)
To exercise any of these rights, contact us at salaam@imanic.online. We will verify that you are the account holder before acting on a request, and we will never refuse a child access to the educational service because a parent declined an optional feature.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website. We encourage you to review this policy periodically. Your continued use of Imanic after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: salaam@imanic.online